PRIVACY POLICY


DETAILED DESCRIPTION OF GOODS AND/OR SERVICES

Sonny Mo Arts is a business in the online retail industry that creates and sells home decor.

 

YOUR INFORMATION

We need to collect certain information about you in order to process your order, and to make sure it gets delivered to you in a safe and timely manner.  This information will be mandatory.

The information we collect:

  • Name + Surname
  • Contact Number
  • E-Mail Address
  • Delivery Address
  • Billing / Postal Address
  • Payment Details

 

PAYMENT PROCESSING

Card Acquiring and Security - Your card / payment details are not stored or used by us. Card transactions will be securely acquired for Sonny Mo Arts via verified & trusted 3rd party payment service, who specialise in processing payments, such as PayGate, PayFast or Zapper. These payment gateways may require you to sign up or have an account with them. This is mandatory unless you choose to make payment by standard EFT. 

DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

To view more information on the strict encryption Payfast has in place, users can go to www.payfast.co.za/security-fraud.

To view more information on the strict encryption Zapper has in place, users can go to www.zapper.com.

Customer Details Separate From Card Details - Customer details will be stored by Sonny Mo Arts separately from card details which are entered by the client on Payfast or DPO PayGate’s secure site.  For more detail on DPO PayGate refer to www.paygate.co.za, for more details on Payfast refer to www.payfast.co.za, and for more detail on Zapper refer to www.zapper.com.

Merchant Outlet Country and Transaction Currency - The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

 

SHARING OF INFORMATION WITH 3RD PARTIES 

Some of your personal information will be shared with 3rd parties, in order for us to process and delivery your order, such as The Courier Guy or a different courier.  If we do not have your name, delivery address, or contact number we will not be able to deliver your order.  This will be mandatory.

Some of your personal information will be shared with 3rd parties (for marketing purposes) like MailChimp if you do choose to subscribe. This is not mandatory, but a nice to have for us.

Our website also collects data about your interests which is synced to Facebook and Google in order for us to run paid advertisements and monitor our website performance. This is mandatory.

 

RESPONSIBILITY

Sonny Mo Arts takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

 

COUNTRY OF DOMICILE

This website is governed by the laws of South Africa and Sonny Mo Arts chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

 

THE SONNY MO ARTS PROMISE

Sonny Mo Arts promise that we will never sell or distribute any of your personal, financial or contact information for any reason whatsoever.

We hate spam too and we promise to not spam you in any way.  If you do feel that we do, please let us know and help us to do better. 

We'll hate to see you go!  But, please remember you are able to update your preferences or unsubscribe from our mailing list at any time.  Simply scroll to the bottom of the e-mail and click on "update your preferences" or "unsubscribe from this list".

If you feel that we are abusing your information you are welcome to contact the information regulator which is the enforcer of POPIA. 

 

YOUR RIGHTS

You have the right to access your information and to rectify it should it be incomplete or incorrect. 

In order to access/rectify your information, just drop us an email on hello@sonnymo.com

 

COMPANY INFORMATION + CONTACT DETAILS

This website is run by Sonjé Mouton (sole trader) based in South Africa trading as Sonny Mo Arts. 

E-Mail: hello@sonnymo.com

Whatsapp: 082 690 2787

Address: Blaauwberg Road, Table View, Cape Town, 7441

(For security reasons, our full address will not be publicly disclosed on our website.  If you do need our exact address for whatever reason, please let us know.)

 

VARIATION

Sonny Mo Arts may, in its sole discretion, change this agreement or any part thereof at any time without notice.